First contact & Interview
You will contact us by Email or other form of contact such as Facebook (inbox) and send us your request, expectation and some other information we may need by answer our questins.
Personal consultation by Email or Fax: This is an interview at length in order to fully understand your own particular travel needs, desires and budgets, so that we can craft the consummate journey just for you.
Fill Itinerary framework & details: According to your requests, we and you will build the itinerary together.
Contract between us
The contract is a final agreed itinerary between us with your approval on: timing, service type, price and all of what is mentioned in the itinerary. It becomes binding at the time when we receive the deposit for the agreed itinerary.
Your confirmation of agreed itinerary by Email or Fax is an acknowledgement of acceptance of these booking conditions below:
Confirmation from us
Upon receipt of your deposit, we will make firm bookings and send the confirmation within 24 hours.
Price of the tours
The price is made in United States dollars. Both deposit and final payment must be made in US dollars or in another currency according to agreement between us. If you pay in Euro or any other currency accepted by us, the price is at the exchange rate of the State Bank of Vietnam on the day we receive the payment.
The price is the total cost of the tours including all elements specified in the itinerary. If the tours are tailor-made, the price will vary according to changes made in the program. All agreed changes to the price will be included in the invoice that we send you.